Irritating = Extremely Useful: Why does Outlook not show pictures in some messages?

Well, you must have seen this thousands of time by now.

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Pictures are not downloaded. That is obvious. What is NOT obvious is what has MY PRIVAY to do with it? The mail was sent by someone else – including the pictures in it. So how does it affect my privacy?  Read on to find out the logic and the action you should take.

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Best Practice: DO NOT put Out of Office message if you are away on official work

Out of Office is a common habit. We put it when we are not on our desk. But in today’s world of mobility, internet availability and smart phones, it should be used ONLY when you are really on LEAVE.

I have seen people pout OOF message when they are traveling on official visit, in off-site, undertaking training programs and so on. That is NO LONGER a valid reason for putting OOF message.

I do agree that your response will be delayed in such circumstances. But there are two related arguments in this context.

Firstly, people do not expect lightning fast responses in general. If you respond in few hours, it is ok. And whatever official work you have, meetings, flights, etc. you will get a break. And what do you do in the break? Check mails. So DO NOT bother to set OOF.

Secondly, even if you are in some so called engaging activity, most people are checking emails during off-sites, training programs, and even during customer meetings.

In short, use OOF with discretion. Period.

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Tired of long mail trails? Why not just chat and finish it off?

Length of mail trails is proportional to your seniority (usually)! People just keep discussing, debating, arguing – with no end in sight. Never ending story. Sometimes, mail is NOT the best option to come to a consensus or resolve an issue. We need everyone to be present at the same time and focus on the problem at hand. Yes I know – all these people are in different continents or castles (!) – no problem. There is an elegant solution available …

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Not receiving an important message? Check Junk Mail and Quarantine

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This is a common problem. Someone has sent a critical message repeatedly and you cannot find it. There are two probable places to find it. Junk Mail or on the Exchange Server Quarantine. Here is how you find it…

Photo credit: Astrocatou / Foter / CC BY-NC and Nikon 
(Intentionally used binoculars instead of telescope because it is a more familiar search icon)

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