Which version of Office are you using? A new way of finding out

The official answer is here. But it requires some trial and error. I found a very simple way. Rather than asking the user (or customer) to find out this information, it is simpler to detect it myself. I ask the customer to send the screenshot of File menu to me. That shows the version number easily.

2003 and before – File menu has a Page Setup menu option.

2007 – NO File menu. Instead there is a round, colorful button image

2010 – File menu has Save and Send option

2013 – File menu has Share option

Simple and effective. Works all the time.

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