Microsoft Office Paradox – everyone uses but nobody cares

The title sounds negative. Please don’t get offended. Don’t take it personally.

This is based on what I have seen and experienced while coaching over 210,000 users globally over the last 11 years. Let me complete the sentence “everyone uses but nobody cares whether it is being used fully and appropriately across the organization

And of course, I am not just complaining. I will also provide a solution approach.

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